Boston Chicken Cashier Training
Description: Considered to be the first-ever learn-by-doing
simulation for corporate use, the Boston Chicken Cashier Training system
taught new cashiers how to ring up customers' orders quickly and accurately.
Customers appeared on-screen in video, and cashiers could rely on an online
tutor for assistance in ringing up the orders. Meters indicating the cashier's
speed and accuracy appeared on-screen at all times, giving this simulation
a game-like feel--but the game was the task the learner needed
to become expert at performing. This system demonstrated, at a time long
before the phrase "e-learning" had even been coined, a way in
which learning by doing could provide effective, engaging training.
© 2006 Kaleidoscope Learning, Inc. All Rights Reserved.