Boston Chicken Cashier Training
1991 |
411 Directory Assistance Training
1993 |
MOPED-II Simulation Authoring Tool
1994 |
Guest Service Simulation
1995 |
Bennigan's Beer Quest
Training and Reference
1995 |
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Considered to be the first-ever learn-by-doing simulation for corporate
use...
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Corporate
learning-by-doing with measurable (and measured) success... |
The first
authoring tool intended specifically for non-technical people to create... |
This
award-winning simulation (silver) took learn-by-doing... |
This
award-winner (bronze) combined simulation and reference in a novel way... |
1-800-FOR SERVICE
Call Center Training
1996 |
IBM "Selling Global Services"
1996 |
Early Intranet-based Information Reference
1998 |
"Active Content" Information Reference
1999 |
1-800-FOR SERVICE
(Web-based redesign)
1999 |
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| A gold
medal winner, "1-800" integrated customer service and procedural skills... |
Turning
conventional thinking about training on its head, this product cast
training... |
Not
glamorous but phenomenally effective and loved by its audience,... |
A
response to the technology-focused view of e-learning that was
prevalent at the time, ,...
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Moving
the learn-by-doing methods from previous years to the Web, the
redesigned... |
Technical Training on the Web
1999 |
EncompassTM E-learning Toolkit
2000 |
NCFL Resource Recommendation Site
2000 |
Performance-Improvement Portal
2001 |
Watch, Rate, & CompareTM
Training Model
2002 |
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| This
learn-by-doing simulation provided effective technical training via an
intranet... |
Both a
successor to MOPED authoring and a predecessor to today's LCMS... |
This site provided a new type of problem-focused information search, in
which...
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A
goal-focused HR "performance" concept, with training and reference... |
This
elegant, engaging new method for teaching social skills met with
immediate... |
EncompassTM E-learning Toolkit, Web
version
2002 |
Mobile Sales Floor Training on a PDA
2004 |
Character-based Simulation
2005 |
"Quick Decision" Training
2005 |
Cell Phone-Based Information Reference
2005 |
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| The
award-winning Web-based version of Encompass moved the simple-authoring... |
This
prototype brought real-life simulation to the real world, by using
mobile... |
Another
social-skills teaching method that met with immediate acceptance, ... |
This
model provides a simple-to-design, simple-to-build method that is best
for...
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Sacrificing glamor for utility and performance, this model provides... |
Story-Centered, Case-Based Blended Learning
2007 |
Simple, Effective Scenario-Based Learning
2007 |
A New Take on Community-Based Web Sites
2008 |
Scenarios to Teach Technical Diagnostic Skills
2008 |
Simulation for Apartment Leasing
2009 |
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| This
blended-learning method combined traditional case-based learning with a
story-... |
This
inexpensive but effective scenario-based learning method was very
well-received and is... |
Looking
for a way to help conference-goers in membership organizations, ... |
Another
simple but effective method, this method was designed to teach
technicians...
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This
simulation teaches rental agents in apartment complexes how to perform numerous...
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