Improving Online Learning
for Health Workers

Overview

Medicines for Humanity (MFH) partnered with Kaleidoscope Learning to optimize their online learning program, Learning for Humanity (L4H), which strengthens health systems by equipping Catholic Sisters and frontline health workers with vital healthcare skills. We provided a strategic, multi-faceted evaluation that went beyond surface-level analysis.

Challenge

MFH was looking to improve, optimize, and expand their online learning program.

Our Solution

We provided MFH with strategic consulting services focused on enhancing the online learning platform. This process involved gathering stakeholder and learner feedback, suggesting improvements to the courses' learning design, and aligning the platform with the organization's brand and marketing strategies to create a more motivating and learner-centered experience for health workers.

Project Details

Client

Medicines for Humanity

About the Client

Medicines for Humanity (MFH) is a non-profit organization dedicated to saving the lives of vulnerable children and mothers in impoverished communities across Latin America, the Caribbean, and Africa. They achieve this by partnering with and empowering local healthcare providers, strengthening their capacity to deliver essential maternal and child healthcare.

Timeline

4 Months

Our Approach

How we tackled the challenges step by step.

1

We conducted a thorough evaluation of the platform's learning design effectiveness, including reviewing existing courses, analyzing discussion forum usage, and evaluating the effectiveness of existing course activities.

2

We prioritized gathering feedback from all key stakeholders, including conducting interviews with users of the courses as well as the MFH design and development team.

3

We carefully aligned our recommendations with Medicines for Humanity's overall brand and marketing strategies.

4

We finalized and compiled our recommendations for an improved learner-centered experience.

“Kaleidoscope Learning brought deep expertise in user interface (UI) and user experience (UX) design, helping us understand how our students, many of whom access courses via mobile phones in the Global South, actually interact with our platform. Their guidance helped us make our courses more accessible, intuitive, and effective for frontline health workers operating in low-resource settings”

Govinda Bilges

Program Manager, Learning for Humanity

Our Impact

Kaleidoscope Learning's evaluation of L4H provided MFH with a clear roadmap for optimizing the platform and maximizing its impact. Our key recommendations included:

Enhancing Learner Experience Design

  • Improving usability and accessibility through alternative design approaches.
  • Optimizing multimedia element usage for future course development.
Nurse helping patient

Increasing Learner Engagement

  • Strategies to boost discussion forum participation and engagement.
  • Recommendations to address technical issues and scheduling conflicts impacting asynchronous activity participation.
Sisters in training session

Improving Content Application

  • Identifying the need for additional soft skills training to aid students in applying course content to their workflows.
Educational platform UI

Strengthening Brand Messaging

  • Affirming the alignment of branding implementation with Medicines for Humanity’s identity.
  • Recommendations to enhance email marketing campaigns for greater impact.
  • Implementing strategic adjustments to the L4H homepage user flow by detailing information about each learning path. This aimed to improve lead generation and registration effectiveness.
Visual guide of learning path

Ready to start an innovative learning initiative?

Talk with Us View More Case Studies