Retail Training
Eureka! How Just-in-Time Learning Boosted Employee Efficiency at Target Stores
Kaleidoscope Learning designed and developed Eureka, a centralized intranet resource of best practices with a policy and procedure query system, along with a suite of other online tools to improve efficiency and job performance.
Challenge:
Target was looking to improve the performance and efficiency of its front-end store managers and other audiences by improving access to critical information and enabling faster, better decision-making.
Solution:
We created Eureka, a flexible digital solution that evolved from a just-in-time learning tool into a comprehensive platform supporting multiple roles at Target—complete with searchable resources, coaching and technical training modules, and a specialized internal authoring tool.
Impact:
By streamlining operations with digital tools, Target improved employee performance and achieved measurable cost savings across thousands of stores, resulting in savings of over $500 million.
Retail Training
Reimagining NRF Foundation’s RISE Up Program: A New Platform for Retail Education
Kaleidoscope Learning transformed the NRF Foundation’s RISE Up program by building a new fully custom learning platform tailored to the program’s diverse audience of learners and educators.
Challenge:
The NRF Foundation wanted to enhance their existing RISE Up program by creating a more practical and engaging learning experience that builds real-world skills for students and simplifies course management for educators and school administrators.
Solution:
We designed and developed an easy-to-use, inclusive learning platform that offers a seamless, end-to-end experience with the tools each stakeholder needs to succeed, such as exams, credentials, course management, and robust data reporting; this work followed on the learning-by-doing courses we designed to be run in the RISE Up platform.
Impact:
Our new learning platform has expanded the NRF Foundation’s capacity to scale, support, and serve over 100,000 learners nationwide—building job-ready skills while improving administrative efficiency.
Legal Education
Real-World Learning for Lawyers: PLI’s Award-Winning Legal Courses
Kaleidoscope Learning partnered with Practising Law Institute (PLI) to help them reimagine the Continuing Legal Education (CLE) experience to better engage and equip today’s legal professionals.
Challenge:
PLI sought to create a new kind of learning experience that was interactive, practical, accessible, and tailored for busy legal professionals seeking high-value education that fits seamlessly into their demanding schedules.
Solution:
We designed and developed interactive CLE courses that introduced simulations, real-world scenarios, decision-making activities, and the latest best practices through our signature “Watch, Rate, and Compare” model
Impact:
Our interactive approach helped PLI transform the CLE experience through award-winning courses that have earned outstanding learner feedback for realism and practical impact, while fueling the growth of PLI’s Interactive Learning Center.
Healthcare Training
Improving Online Learning for Health Workers
Medicines for Humanity (MFH) partnered with Kaleidoscope Learning to optimize their online learning program, Learning for Humanity (L4H), which strengthens health systems by equipping Catholic Sisters with vital healthcare skills and knowledge. We provided a strategic, multi-faceted evaluation that went beyond surface-level analysis.
Challenge:
MFH was looking to improve, optimize, and expand their online learning program.
Solution:
We provided MFH with strategic consulting services focused on enhancing the online learning platform. This process involved gathering stakeholder and learner feedback, suggesting improvements to the courses' learning design, and aligning the platform with the organization's brand and marketing strategies to create a more motivating and learner-centered experience for health workers.
Impact:
Our suggestions were designed to improved learner experience design, increased learner engagement, improved content application, and strengthened brand messaging.